FAQs
Popular
What are Tru drinks?
When did Tru launch?
How many calories are in Tru drinks?
How much sugar is in Tru drinks?
Are Tru drinks low in carbs?
Are Tru beverages vegan?
What quantities is Tru available in?
Subscribe
Do I save money with a delivery subscription?
Can I cancel my subscription anytime?
Can I change how often my delivery arrives?
Why sign up for a Tru subscription?
Can I edit and change my subscription?
Shipping
How long does shipping usually take?
You can expect to receive your order within 3-5 business days.
Are there any discounts on shipping?
Returns
How long do I have to return a Tru Product?
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Am I eligible for a refund?
In order to be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Are any Tru items non refundable?
When does my payment get refunded?
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Why haven't I received my refund yet?
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@drinktru.com.
Can items on sale be refunded?
Can I exchange an item?
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@drinktru.com and send your item to: Tru Inc. 9 Tech Circle Natick, MA 01760.
Where should I mail my return?
To return your product, you should mail your product to:
Tru Inc.
9 Tech Circle
Natick, MA 01760.
Who pays for the cost of shipping a return?
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact
What is your contact information?
Privacy
What personal information do we collect?
How do we use your personal information?
Products
Energy
When should I drink Tru Energy drink?
Shake the bottle, twist off the cap, and drink one (1) full bottle when you feel done but the day's not over. We suggest that you drink a Tru Energy shot (100 mg of caffeine) 20-30 minutes before you will need a clean boost of energy that lasts for hours without the crash. This timing will give you the optimal benefits for the task at hand. You can drink the shot by itself or pour it into some water for a delicious drink that you can sip on. Best Served chilled.
What does Tru Energy drink taste like?
How does Tru Energy work?
Tru Energy's caffeine content mimics a cup of coffee at 100mg of caffeine. Caffeine is a central nervous system stimulant that decreases drowsiness, while heightening attention, alertness, and competitiveness. Caffeine works in the brain by blocking an inhibitory neurotransmitter called adenosine. Since adenosine is no longer inhibiting neuron function, the neurons fire more quickly and release dopamine and norepinephrine to make you feel more awake and full of energy.
Does Tru Energy drink need to be refrigerated?
How long does the energy boost from a Tru Energy drink last?
While everyone's caffeine tolerance is different, generally speaking, a Tru Energy drink will give you hours of clean energy.
Can I take Tru Energy drink while on medication?
Is it safe to drink Tru Energy drink while pregnant or breastfeeding?
What’s in the proprietary formula of our Tru Energy drink?
What’s the shelf life of our Tru Energy drink?
How much caffeine is in our Tru Energy drink?
How much green tea extract is in our Tru Energy drink?
Are there artificial preservatives or colors in our Tru Energy drink?
Is our Tru Energy drink keto friendly?
Is Tru Energy drink FDA approved?
Where can I buy Tru Energy drink?
Focus
When should I drink Tru Focus drink?
What does Tru Focus drink taste like?
How does Tru Focus work?
Does Tru Focus drink need to be refrigerated?
How long does the energy last from drinking Tru Focus drink?
While everyone's caffeine tolerance is different, generally speaking, a Tru Focus drink will give you hours of clean energy.
Can I take Tru Focus drink while on medication?
Is it safe to drink Tru Focus drink while pregnant or breastfeeding?
What’s in the proprietary formula of our Tru Focus drink?
What’s the shelf life of our Tru Focus drink?
How much caffeine is in our Tru Focus drink?
How much yerba mate is in our Tru Focus drink?
Are there artificial preservatives or colors in our Tru Focus drink?
Is our Tru Focus drink keto friendly?
Is Tru Focus drink FDA approved?
Where can I buy Tru Focus drink?
Power
When should I drink Tru Power drink?
Drink one (1) full can when you're tired of the bull and ready to be the matador. We suggest that you drink a Tru Power (200 mg of caffeine) 20-30 minutes before you will need a clean preworkout kick that lasts for hours without the crash.
What does Tru Power drink taste like?
How does Tru Power drink work?
Does Tru Power drink need to be refrigerated?
How long does the energy boost last from drinking a Tru Power?
While everyone's caffeine tolerance is different, Tru Power is formulated to drive you through your workout with a clean energy boost for hours of strength.
Can I take Tru Power drink while on medication?
Is it safe to drink Tru Power drink while pregnant or breastfeeding?
What’s in the proprietary formula of our Tru Power drink?
Water, Strawberry Juice Concentrate, Citric Acid, Erythritol, Natural Caffeine, L-Leucine, Stevia Leaf Extract, L-Valine, L-Isoleucine, L-Citrulline-DL-Malate, Beta Alanine, Monkfruit Extract, Natural Flavor and Green Coffee Bean Extract.
What’s the shelf life of our Tru Power drink?
How much caffeine is in our Tru Power drink?
How much green coffee bean is in our Tru Power drink?
Are there artificial preservatives or colors in our Tru Power drink?
Is our Tru Power drink keto friendly?
Is Tru Power drink FDA approved?
Where can I buy Tru Power drink?
Dream
When should I drink Tru Dream drink?
What does Tru Dream drink taste like?
How does Tru Dream work?
Does Tru Dream drink need to be refrigerated?
Can I drink Tru Dream drink if I have dietary restrictions?
Can I take Tru Dream drink while on medication?
Is it safe to drink Tru Dream drink while pregnant or breastfeeding?
What’s in the proprietary formula of our Tru Dream drink?
What’s the shelf life of our Tru Dream drink?
Is there caffeine in our Tru Dream drink?
How much GABA (gamma-Aminobutyric acid) is in our Tru Dream drink?
Are there artificial preservatives or colors in our Tru Dream drink?
Is our Tru Dream drink Keto Friendly?
Is Tru Dream drink FDA approved?
Is it ok to drink Tru Dream drink and drive?
Where can I buy Tru Dream drink?
Rescue
When should I drink Tru Rescue drink?
What does Tru Rescue drink taste like?
How does Tru Rescue work?
Does Tru Rescue drink need to be refrigerated?
Can I drink Tru Rescue drink if I have dietary restrictions?
Can I take Tru Rescue drink while on medication?
Is it safe to drink Tru Rescue drink while pregnant or breastfeeding?
What’s in the proprietary formula of our Tru Rescue drink?
DHM as Hovenia Dulcis Powder Extract, N-Acetyl L-Cysteine, L-Glutathione Reduced, Prickly Pear Extract, Lemon Balm Extract, Filtered Water, Blackberry Juice Concentrate, Citric Acid, Stevia Leaf Extract, Monk fruit Extract. Natural sweeteners consists of Stevia Leaf Extract, Monkfruit Extract, and Erythritol.
What’s the shelf life of our Tru Rescue drink?
Is there caffeine in our Tru Rescue drink?
How much prickly pear extract is in our Tru Rescue drink?
Are there artificial preservatives or colors in our Tru Rescue drink?
Is our Tru Rescue drink keto friendly?
Is Tru Rescue drink FDA approved?
Does Tru Rescue contain electrolytes?
Is it OK to drink a Tru Rescue and drive?
Where can I buy Tru Rescue drinks?
Defend
When should I drink Tru Defend drink?
What does Tru Defend drink taste like?
How does Tru Defend drink work?
Does Tru Defend drink need to be refrigerated?
How long does the effectiveness of Tru Defend last?
Can I take Tru Defend drink while on medication?
Is it safe to drink Tru Defend drink while pregnant or breastfeeding?
What’s in the proprietary formula of our Tru Defend drink?
What’s the shelf life of our Tru Defend drink?
Is there caffeine in our Tru Defend drink?
How much echinacea purpurea extract is in our Tru Defend drink?
Are there artificial preservatives or colors in our Tru Defend drink?
Is our Tru Defend drink keto friendly?
Is Tru Defend drink FDA approved?
Where can I buy Tru Defend drink?
Beauty
When should I drink Tru Beauty drink?
What does Tru Beauty drink taste like?
How does Tru Beauty work?
Tru Beauty's ingredients consist mainly of Collagen, Resveratrol, and Biotin. Both collagen and biotin improve the health and appearance of your skin, hair, and nails. Resveratrol has been seen to positively affect fats in the blood and in some cases even alleviate joint pain.
Does Tru Beauty need to be refrigerated?
How long does the effectiveness of Tru Beauty last?
Can I take Tru Beauty drink while on medication?
Is it safe to drink Tru Beauty drink while pregnant or breastfeeding?
What’s in the proprietary formula of our Tru Beauty drink?
What’s the shelf life of our Tru Beauty drink?
Is there caffeine in our Tru Beauty drink?
As everyone's tolerance for caffeine is different, we decided to avoid the use of caffeine in Tru Beauty drink. Our team wanted to create a glow blend that was fitting for all adults (not just the caffeine consumers). If you are looking for daily boost, we recommend trying one of our three caffeinated products: Tru Energy, Tru Focus, or Tru Power.